All purchase orders received by Global Aero Support Pte. Ltd. , herein referred to collectively as “GAS”, become a binding contract on the terms set forth upon confirmation of purchase order by GAS No verbal modification hereof shall be effective, no additions, extras or changes shall be binding unless made in writing and signed by an authorized employee of GAS.

The following terms and conditions of sale (“Agreement”) apply to all sales of products from GAS to Buyer. Any dissimilar or additional terms and conditions proposed by Buyer in its purchase order‚ or otherwise‚ are rejected by GAS. Buyer’s assent to this Agreement is conclusively presumed from Buyer’s failure to reasonably object in writing and from Buyer’s acceptance of all or part of the products ordered. With exception of formally executed Long Term Agreements, this Agreement represents the entire agreement of the parties and all proposals‚ negotiations‚ representations or agreements made or entered into prior to or contemporaneously with this Agreement‚ whether verbal or written‚ are cancelled and superseded by this Agreement.

1. DISCREPANCIES. GAS will send an order acknowledgement at the time of order receipt. If acknowledgement is not received or if any details on the acknowledgement do not match Buyer’s purchase order, Buyer must inform GAS immediately. This includes, but is not limited to, part numbers, prices, descriptions, lead times, PO number, etc. If GAS is not notified of such discrepancies, GAS will not be liable for any remedies due to incorrect parts, shipment delays, etc.
2. PRICES. All quotations can be subject to change without notice prior to acceptance. Prices are stated in United States Dollars‚ exclusive of sales‚ use‚ excise or similar taxes, and are subject to any price adjustment necessitated by GAS’s compliance with any act of government. Any tax or other governmental charge upon the production‚ sale‚ shipment or use of the product which GAS is required to pay or collect from Buyer shall be paid by Buyer to GAS unless Buyer furnishes GAS with a tax exemption certificate acceptable to the appropriate taxing authority. All orders are subject to a $200 PO minimum- some exceptions with apply based on product line. If MOV is waived, this will be agreed upon in writing by GAS in writing prior to accepting PO.
3. PAYMENT. Unless GAS has extended credit terms to Buyer in writing‚ or unless other terms are included in delivery documents issued by GAS for the products‚ payment terms are Cash In Advance in United States Dollars. For CIA orders, quoted lead times are in effect from the date payment is received. Parts will not be ordered nor will existing stock be considered reserved until payment is received. GAS reserves the right to modify or withdraw credit terms at any time without notice and to require guarantees‚ security‚ or payment in advance of the amount of credit involved. If Buyer fails to fulfill the terms of payment‚ GAS may defer further shipment to Buyer or‚ at its option‚ cancel the unshipped portion of Buyer’s order.
4. TERMS OF SHIPMENT‚ ACCEPTANCE. GAS will make products available to Buyer EXW (Incoterms 2010) at GAS’s pickup location. Upon pickup by Buyer’s designated freight carrier, title to products passes at the same time as risk of loss in accordance with the Incoterm EXW. By accepting products at GAS’s pickup location‚ Buyer agrees that they are free of defects. End items and/or spare parts shall be packed and packaged in accordance with reasonable commercial practice for one-way shipment by air and/or surface transportation. Buyer must inform GAS in advance of any special shipping, packing, or paperwork requirements. GAS will not be liable for any expenses resulting from a receiving quarantine nor customs clearance delays resulting from a failure to inform GAS of such requirements. Material will ship as it becomes ready unless agreed upon in writing prior to PO acceptance. If shipping instructions are not received in a timely manner and shipment is delayed, storage fees may apply and GAS may choose to invoice prior to shipment. In such cases, net terms invoices will be due within net days from date of invoice, regardless of ship date. Any packages which show being tampered with or damaged after leaving GAS dock are the responsibility of the customer, Unless agreed upon in writing by both parties prior to shipping.
5. DATE OF SHIPMENT, LEAD TIME. Shipping dates are given at the best of GAS’s knowledge based upon conditions existing at the time the order is placed, and information furnished by Buyer. GAS will‚ in good faith‚ endeavor to ship by the estimated shipping date but shall not be responsible for any delay or any damage arising from its failure to ship by the estimated shipping date. Furthermore, delivery delays do not constitute grounds for cancellation without penalty. Lead times are subject to change without notice.
6. CANCELLATION OF ORDER BY BUYER, RETURN OF PRODUCTS FOR CREDIT. Buyer’s order may not be modified or cancelled except in writing signed by GAS and Buyer. As of Oct 1st 2022 all orders are Non-cancellable/non-returnable and will be subject to a 100% restocking fee unless otherwise agreed upon in writing by GAS at the time of the request. If a return or cancellation is approved, any fees, bank or otherwise, associated with payment of an invoice may not be refunded or credited. Buyer must give notice in writing to GAS within thirty days of collection of the parts (when Parts are provided by GAS EXW) or delivery of the Parts (if other incoterms are previously agreed upon in writing), that some or all of the Parts are defective, paperwork is inadequate or some or all of the Parts are not the Parts ordered (“Non Conforming Parts”), GAS shall, at its option, repair or replace the Parts which are the subject of the Buyer’s notice or refund the price of those Parts in full. If GAS elects to repair, replace or refund the Parts, the Buyer shall, at GAS’s sole discretion: (i) at the GAS’s expense return the Parts (together with the original Trace (as defined below) in the condition in which they were delivered to the Buyer and appropriately packaged for transport in the same manner as when they were delivered to the Buyer; or (ii) at the Buyer’s expense destroy the Non Conforming Parts and provide such proof of their destruction as the GAS shall specify; or (iii) at the Buyer’s expense return the Parts (together with the original Trace (as defined below) in the condition in which they were delivered to the Buyer and appropriately packaged for transport in the same manner as when they were delivered to the Buyer . If the Buyer cancels an Order or stock reservation (in whole or in part) or returns Parts to GAS other than in accordance with this Clause (in which case GAS must first consent in writing to such cancellation or return), GAS shall be entitled to charge the Customer a restocking fee at a minimum 20% of the value of Order / stock reservation (or part-Order / stock reservation) cancelled or the Parts returned. All hardware is shipped on weight and not physical count – no credit will be given for short shipments on hardware.
7. FORCE MAJEURE. GAS shall not be liable for any failure to perform its obligations under this Agreement resulting directly or indirectly from or contributed to by any acts of God‚ acts of Buyer‚ acts of civil or military authority‚ priorities‚ fire‚ strikes or other labor disputes‚ accidents‚ floods‚ epidemics‚ war‚ riot‚ delays in transportation‚ lack of or inability to obtain raw materials‚ components‚ labor‚ fuel or supplies‚ or other circumstances beyond DAR’s reasonable control.
8. DISCLAIMER OF ANY WARRANTY. Buyer acknowledges that it is purchasing products from GAS in GAS’s capacity as a distributor or re-seller of such products for the manufacturers of such products. Buyer acknowledges that it will look solely to the warranty(ies), if any, provided by the manufacturer. Manufacturer warranties will transfer in full from GAS to Buyer at the time of ownership transfer and will be managed directly with each manufacturer.
9. EXCLUSIVITY OF REMEDY‚ LIMITATION OF LIABILITY. In the event Buyer claims that GAS has breached any of its obligations under these Terms ‚ GAS may request the return of the products and tender to the Buyer the purchase price therefore paid by Buyer and‚ in such event‚ GAS shall have no further obligations under these Terms except to refund such purchase price upon redelivery of the products. If GAS so requests the return of the products‚ the products shall be redelivered to GAS in accordance with GAS’s instructions at GAS’s expense. The remedies provided for in this paragraph shall constitute the sole recourse of buyer against GAS for claims relating to the sale or use of products, whether the claim
   is made in tort or in contract, including claims based on warranty, negligence, strict liability, product liability, or otherwise. In no event shall GAS be liable for indirect, incidental, consequential damages, any damage to aircraft, or loss of use. Nor shall GAS’s liability for any claims or damages arising out of or connected with this agreement for the manufacture, sale, delivery, or use of the products exceed the purchase price of the product.
10. TRANSPORTATION SECURITY REQUIREMENTS: Buyer agrees to make a good faith effort to require its agents (including, but not limited to, brokers and freight forwarders) to (i) comply with all applicable 6transportation security laws and regulations, and (ii) provide proper identification and purchase order number when picking up products from GAS.
11. DANGEROUS GOODS: In application of dangerous goods regulations and associated requirements by the carriers, a fee of $125 will be charged for all HAZMAT shipments unless prior agreements are made to waive such fee. In the case that a shipment requires additional special packaging or exceeds standard shipping sizes additional fees may apply.